Help & Support

Find answers below, or start a conversation with our team.

Create a Support Ticket

Frequently asked questions

How does buying a voucher work?

Browse the marketplace, add a voucher to your cart, and complete checkout. Your voucher code is delivered to your account instantly or per the seller's delivery method.

How do I sell my unused voucher?

Create a free account, verify your email, then go to Sell Vouchers to submit a listing. Our team reviews it before it goes live.

What if a voucher does not work?

Open a support ticket immediately and include screenshots. Our team investigates and can issue a refund through our dispute process.

How do payouts work for sellers?

Once an order completes, funds are added to your ledger. After the hold period you can request a payout — we process it manually within 3–5 business days.

Contact options

📧 Email

For non-urgent requests. We usually respond within 24 hours.

support@sellgiftvouchers.in

💬 Live Chat

Available when agents are online. Otherwise, a ticket is created automatically.

🎫 Support Ticket

Best for order-specific issues that need documentation.

Create Ticket

Honest availability: We do not run a 24/7 live agent. If no agent is online, the chat will offer to create a ticket and reply by email.