Privacy Policy
At SellGiftVouchers.in, your privacy is a priority. This policy describes how we collect, use, and protect your information when you use our platform to sell or buy gift vouchers. By using our services, you agree to the practices described herein.
1. Information we collect
To provide you seamless gift voucher selling/buying experience, we may collect:
- Personal Identification: Name, email address, phone number, postal address (KYC required for high-value transactions).
- Payment details: Bank account / UPI / card details (processed through PCI-DSS compliant gateways, we do not store sensitive payment data).
- Voucher information: Voucher codes, brand, value, and verification details.
- Technical data: IP address, browser type, device identifiers, and usage logs.
- Cookies & similar tech: See section 6.
2. How we use your information
- To process and facilitate gift voucher transactions.
- To verify your identity (KYC) and prevent fraud.
- To communicate updates, offers, and support.
- To improve our website and user experience.
- To comply with legal obligations under Indian laws.
3. Sharing your information
We do not sell, rent, or trade your personal data. Limited sharing occurs only with:
- Service providers: Payment processors, KYC verification partners (bound by confidentiality).
- Legal authorities: If required by law, court order, or to protect our rights.
- Business transfers: In case of merger or acquisition, you’ll be notified via email.
We may share anonymized analytics with third parties for improving services.
4. Data security & retention
We implement encryption (SSL/TLS), firewalls, and access controls. Your data is retained as long as your account is active or as needed to provide services, and up to 7 years for legal/tax purposes. You may request deletion (subject to certain exceptions).
5. Your rights
You have the right to:
- Access, correct, or delete your personal data (subject to legal holds).
- Withdraw consent for marketing communications.
- Lodge a complaint with the relevant authority (India: MeitY).
To exercise rights, email privacy@sellgiftvouchers.in.
6. Cookies and similar technologies
We use cookies to remember preferences, analyse traffic, and personalise content. You can manage preferences via browser settings. Essential cookies cannot be disabled.
| Cookie type | Purpose | Duration |
|---|---|---|
| Strictly necessary | Session, security, load balancing | Session / persistent |
| Analytics (Google Analytics) | Page visits, user behaviour | Up to 2 years |
| Functional | Remember preferences | 1 year |
* This is a demo of consent mechanism. In production it would store real preferences.
7. Children’s privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from minors. If you become aware that a child has provided us with personal data, contact us to remove it.
8. International data transfers
We are based in India. Your data may be processed in India or other countries where our service providers operate. We ensure appropriate safeguards (standard contractual clauses) are in place.
9. Changes to this policy
We may update this policy. The “last updated” date at the top reflects recent changes. Material changes will be notified via email or a prominent site notice.
10. Contact us
If you have questions about this privacy policy, please contact our Data Protection Officer:
privacy@sellgiftvouchers.in
+91 98765 43210 (Mon-Fri, 10am-6pm)
B-42, Sector 18, Noida, Uttar Pradesh 201301, India